A right automotive CRM not only helps your dealership to grow, but has to be simple enough to be used by your entire team as well. After all, it is one of the most important aspects of your sales as well as service culture.
Today, you can get customized dealership CRM that is specially designed to cater your unique business’ needs. Your dealership is unique, so how can your CRM be common? Read on to know what features you can expect out of your automotive CRM!
You can run all of your stores on same automotive CRM and get lower ownership cost with framework that is unique to industry. Your multi-line, multi-location company can easily view the reporting along with managing people through combining different stores or even all of the stores at once.
Each of the users can see what is required to power the performance. Custom dashboards allow personalized views along with permissions. Advanced user permissions can also be customized to your business’ operations.
Robust reporting and service appointments
Real time monitoring of processes, activity based opportunities, as well as lead ROI reporting can drive more accountability. It even gives deep insight to improve your business. It allows you to lock more service appointments by proper following up at right time with right offer.
Complete inventory integration can speed up your work. In fact, it is important especially when recommending vehicle to the customers or adding them to leads.
Customer intimacy or management is the act of personalizing your services, products, as well as your customer engagement processes to cater customer’s needs. It is one of the most efficient ways to compete in competitive landscape typically for small enterprises.
Capture integral data
CRM system can capture detailed and accurate information about your customers along with their behavior and allow targeted product development, targeted marketing, and sales activities. It can even allow you to create an illusion of personal touch with every interaction.
The driver’s license scanning and phone and text integration makes it much easier to get all information into your CRM. It leads to better follow up as well as measurement. Instant text alerts and emails even allow you to act on any information faster.
You can even improve your existing automotive CRM with highly effective and unique tools that are designed to improve communications, lead awareness, and much more. Make sure to buy it now and be ready to get its amazing benefits.